Over 18 years of experience with strong consulting expertise in Installation, Configuration
& Administration of SharePoint Infrastructure & Application Server (in production and
non-production environments).
▶ Possess high level consulting skills, involving understanding client’s business problem,
architecting viable solutions.
▶ Led the development of a high-traffic website for Kuwait Airways.
▶ Proven track record in installation, deployment & maintenance of various kinds of server
platforms such as Microsoft SharePoint Server 2007, Windows Server 2003, UNIX Server.
▶ Showcasing expertise in running of an IT Department & complex business IT systems
including Applications, Infrastructure & Service Delivery.
▶ Expertise in creating pragmatic IT strategies and implementing plans designed for
maximizing returns at lowest possible cost.
▶ Impressive success in planning, build, configuration, release, deployment and migration of
applications across DEV, UAT, Pre-Production & Production environments
▶ Skilled in designing and implementing processes for ITIL’s IT Service Management,
including service level agreement, change management, operations gap assessments,
process modeling and process automation.
▶ Delivered excellent results in exceeding quality of service commitments and in resolving
incidents within SLA involving Root Cause Analysis.
▶ People-friendly & approachable with strong planning, interpersonal, analytical and
problem solving skills.
▶ Front-led multi-technology teams of approx.

Education :

2005-2006: Bachelor’s Degree in Information System from High Institute for Computer
Science and Information System, Cairo, Egypt

Experience:

More than 18 years in IT information technology experiences working in Kuwait

AREAS OF EXPERTISE
 IT Policy & Procedure Development
 IT Infrastructure Set-up
 Enterprise IT Operations
 IT Budgeting (CAPEX and OPEX)
 Capacity Planning
 IT Governance, Compliance & Audits
 Change & Risk Management
 Cost Optimization
 SharePoint Infrastructure Consulting
 Solution Design & Architecture
 Custom Software Development
 System Analysis
 Code Deployments
 Database Development
 Configuration Management
 Incident, Problem, Change
Management
 Build & Release Management
 Disaster Recovery
 Stakeholder Management
 Project Delivery
 Cyber Security Analysis
 Workflow Automation
 Online Form Development
TECHNICAL SKILLS
 Website Design & Administration
 Desktop Application Design
 Microsoft SharePoint Server 2007
Customization, SharePoint Services 3
 UNIX Server, Windows 2003 Server
 Microsoft Customer Relation
Management (CRM)
 C# Development
 MS SQL Server Management
 Cyber Security Monitoring
 Phishing Website Tracking
 Microsoft Dynamics CRM
 InfoPath Development
 ASP.net Development